Entering Ruined…
Entering Ruined…
Customer service
Current terms for dispatch, delivery, and returns.
We currently ship within the United States.
Shipping methods and rates are shown at checkout.
Dispatch timing is shown on each product page. When your order leaves us, tracking is sent to the email used at checkout.
Questions about an order can be sent to connect@theruinedproject.com.
Return requests must be made within 14 days of delivery.
Items must be unworn, unwashed, unused, and returned in their original condition.
Return shipping is the customer's responsibility unless the item arrived damaged or incorrect.
Preorders follow the same return terms after delivery.
Contact us before sending anything back.